Very excited to announce our new Mobile Video Monitoring service from Webeye CMS!

FOR IMMEDIATE RELEASE – September 10, 2012
Integrator Support Announces New Partnership with WebEye CMS.

Integrator Support to act as a sales and marketing engine for WebEye CMS.

Longmont, CO, September 10, 2012- Integrator Support, LLC, leader in managed security services, today announced a new partnership with WebEye CMS. Integrator Support offers security systems integrators a portfolio of hosted and managed security services, along with a complete dealer program.

Integrator Support dealers will now offer integrators WebEye, a hosted mobile surveillance tool built upon the cordless/wireless Videofied cameras. WebEye was developed in the UK as a “a guard in a box” force multiplier that could be installed and moved anywhere to enhance guarding personnel.

“WebEye created an online and mobile platform to enhance and supplement professional guards using Videofied as portable wireless sentries,” said Keith Jentoft, president of Videofied. “They have created a unique tool that is enabling private guarding personnel to be more effective over larger areas.”

“Initially developed for the UK guarding market, WebEye allows end-users with their own guard staff/command posts the ability to receive alarm signals at any computer and/or mobile device, retrieve associated video clips, for immediate response and situational awareness. WebEye builds upon the proven Videofied system and opens an entirely new market for our integrators,” explained Sharon Shaw, president of Integrator Support. “This is another opportunity for integrators to generate RMR by reselling a hosted solution beyond typical surveillance that provides their customers with a more secure facility.”

In addition to the mobility and simplicity of WebEye’s platform, if the end-user is unable to respond within a specified period of time, alarms can be redirected to an Integrator Support monitoring center for 24×7 dispatch. “We are pleased to have Integrator Support as our partner for supporting the security systems integrators,” said Clive Mason, president of WebEye CMS. “Integrator Support will provide their dealers with all of the training, sales, and marketing support they need to be successful.”

The WebEye solution works with all Videofied products, which can be sourced through PSA Security Network. “Getting started is easy,” said Shaw. “Simply visit our website, and register to become a dealer. We will work with you every step of the way.”

Contact us to become an Integrator Support dealer today!

Integrators can register to become a dealer by visiting, or by calling: 1-877-421-6963.

Posted in Press Releases

Sales Training Webinar

In this webinar, we presented to you as if you were the customer. We used 3 scenarios to demonstrate how to use the Sales Manual, Pricebook and what to expect in the sales process. This webinar is 60 minutes.

Posted in Press Releases

Integrator Support Announces New Partnership with Brivo Systems

Integrator Support Announces New Partnership with Brivo Systems


Integrator Support to act as a sales and marketing engine for Brivo ACS WebService


Bethesda, MD, July 18, 2012- Brivo Systems LLC, leader in cloud applications for security management, today announced that it has entered into a new partnership agreement with Integrator Support. Integrator Support is an industry-leading provider of wholesale security services to the premier systems integration community.


This new partnership allows Integrator Support dealers the opportunity to take advantage of the Integrator Support Dealer Program and to access Brivo’s scalable, cost effective cloud-based ACS WebService®.


It also provides dealers with Brivo’s excellent sales and support resources and a proven future-proof solution-a combination that is certain to improve their win ratios.


Brivo’s open platform also allows for the access control system alarms to be monitored and managed (through Brivo’s integration with SureView) as part of Integrator Support’s remote monitoring solutions at a 24/7/36, UL-Listed, CSAA 5-Diamond monitoring center.


“We carefully selected Brivo as our hosted access control partner based on many factors,” stated Sharon Shaw, President of Integrator Support. “Their network infrastructure, SSAE-16 certification, software feature-sets, plug-n-play hardware, first-rate technical and sales support teams, and the fact that they are the first SaaS provider on the GSA schedule all indicated that they are the right partner.”


“Integrator Support is doing wonderful work assisting security firms looking to increase their sales of value-added services,” said John Szczygiel, EVP, Brivo Systems. “We are very pleased to be involved with this program to bring our proven multi-tenant SaaS platform to their premium channel.”


Integrator Support will be acting as a sales and marketing engine for Brivo Systems while providing training on hosted systems, sales tools, marketing programs, and a variety of other resources to Integrator Support dealers, enabling them to accelerate their sales efforts.


Integrators can register to become a dealer by visiting, or by calling: 1-877-421-6963.

Posted in Press Releases

Another Webinar presentation- this time, focused on selling managed services to existing customers


Your low-hanging fruit is closer than you think! 
– How many customers have you provided security solutions to in the lat 5 years?

– How many of them could benefit from affordable, proactive & real-time security?

Your customers need toknow that they can leverage their existing system to do more and enhance their security and safety.

In this webinar, we cover the 5 steps to bringing existing customers into a managed services platform:

1) Inform them of opportunities
2) Understand their business needs
3) Identify compatibility levels
4) Propose new solutions
5) Calculate their ROI

Posted in Press Releases

Selling Services as Solutions

This webinar was a great success. For everyone who couldn’t make it or for those who asked to view a recording, here it is!


One of the biggest challenges integrators face in offering managed services is developing the service-based sales cycle. Attend this webinar to find out what works and what doesn’t during the sales process.

In this brief webinar we discuss:

– The steps of consultative selling
– The importance of solution-based sales
– The Dos and Don’ts of proposal presentations
– The keys to calculating ROI
– The true cost of doing nothing


Posted in Press Releases




Integrator Support, LLC names new President, Sharon Shaw, formerly Director of Education for PSA Security Network. Shaw will be leading Integrator Support’s efforts to transition systems integrators into a managed-services based business model.
Integrator Support offers: mobile and hosted video surveillance, hosted and managed electronic access control, alarm monitoring, video verification, interactive video monitoring and remote guarding services.
Dealers have the opportunity to leverage a complete dealer program, including:
  • Business Resources
  • Training Programs
  • Marketing Campaigns
  • Sales Tools
  • Project Financing
  • And more.
Shaw will be responsible for establishing a nationwide dealer network, managing relations with vendor partners and service providers, implementing communications and marketing campaigns to both end-users and the integration channel.
“I am very excited to begin my new role as President with Integrator Support,” said Shaw. “Integrator Support’s vision to become the most valuable resource to systems integrators transitioning to a service-based business model is a direction that will not only improve the participating dealers’ businesses by making them more profitable, enhancing their value proposition to new and existing customers, but also provides end-users with a highly-effective security solution at an affordable price. This program is something I am very proud to be a part of and will be an exciting challenge.”
Integrator Support helps integrators generate RMR faster with access to a premier portfolio of managed security solutions.
“Our purpose is to be an extension of our dealers’ sales, marketing and training resources. By creating the email campaigns, writing content for websites and educating their staff on the services and associated technology, Integrator Support eliminates the need for our dealers to recreate the wheel. We work for them, and once they become successful, so do we.”
Integrators can register to become a dealer by, or calling: 1-877-421-6963.
Posted in Uncategorized

ANNOUNCEMENT – Integrator Support, LLC Launches New Website

Frederick, CO – May 1st, 2012: Integrator Support, LLC launched its updated website: where systems integrators can locate valuable resources & information regarding managed security services. The new website offers dealers a glimpse of the Integrator Support dealer program, including:

  • Sell Sheets & Proposal Templates
  • End-User Subscriber Agreements
  • Informative Video Demonstrations
  • Case Studies
  • Podcasts
  • Scheduled Live & Archived Webinars
  • Services-Based Compensation Programs
  • Technical Documentation & Support

“We are pleased to unveil our new website,” said Sharon Shaw, General Manager of Integrator Support. “Integrators are looking for an easy-to-use, and readily accessible managed services dealer program. now provides our dealers with on-demand access to the tools we’ve developed along with seamless transition into their video surveillance and electronic access control solution web-portals. Our goal is to make our dealers more efficient and successful in offering managed security services to their customers. This website is just the beginning of what we have in store for our dealers.”

About Integrator Support, LLC:

Integrator Support, LLC is a wholesale provider of managed security services to the systems integration community. These services include: Mobile & Hosted Video Surveillance, Hosted & Centrally Managed Electronic Access Control, Remote (Virtual) Guarding, Financing Packages, Hardware Kits, Dedicated IP Addresses & Dedicated Phone Lines. For information contact us at: or 1-877-421-6963.

Posted in Press Releases